Shipping Policy - Complaint Extracts

At Complaint Extracts, we aim to make the ordering process simple and transparent. This Shipping Policy explains how orders are processed and delivered after they are placed.

Order Processing

All orders are processed after payment confirmation. Orders are typically reviewed and prepared within 2 business days depending on order volume and product availability.

Once your order has been processed, you will receive confirmation that your order is being prepared for shipment.

Shipping Time

Shipping times may vary depending on the destination and current logistics conditions. Estimated delivery times typically range between:

• 3–7 business days for most deliveries
• 5–10 business days for certain locations depending on distance and carrier availability

Please note that these timeframes are estimates and may vary.

Tracking

When available, tracking information may be provided after the order has been shipped so customers can follow the progress of their delivery.

Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order. Incorrect or incomplete addresses may cause delays or failed deliveries.

If you notice an error in your shipping information, please contact us as soon as possible so we can attempt to update the order before shipment.

Delays

While we strive to meet estimated delivery times, delays can occasionally occur due to factors outside of our control such as:

• Carrier delays
• Weather conditions
• High shipping demand
• Customs or regional shipping restrictions

Complaint Extracts is not responsible for delays caused by shipping carriers or external factors.

Lost or Damaged Packages

If your package arrives damaged or does not arrive within the expected timeframe, please contact us so we can review the situation and assist where possible.